Our Reference
The State-Of-The-Art Trading Platform Connect to HKEX
Overview:
One of WiderWorld's remarkable tailor-made projects is developing an options and futures trading platform that has passed the certification test provided by the Hong Kong Exchange (HKEX). The client requested a state-of-the-art trading platform that must be fast, stable and secure for professional traders. According to the daily statistics of HKEX (2022), the contract volume reached almost 2 million per day for options and futures trading. Due to the unique nature of the industry, the system has to handle the enormous data volume and complex trading logic at a breakneck pace and frequency. Therefore, the platform is designed in response to the unique functions while facing significant challenges ensuring complex functionality, speed, stability and security.
Major Challenges:
1. Process a large amount of information, including real-time price change and order handling
2. Ensure the system stability and redundancy
3. Take holistic security measures to pass the HKEX standards
4. Handle complex trading logic, especially for the margin calculation
1. A large amount of information handling in real-time
to handle the vast amounts of information the system works with, we employ various cutting-edge techniques. First, we leverage a distributed In-Memory database (Apache Ignite) that stores data in RAM, allowing us to handle large volumes of data exchange with lightning-fast speed. Additionally, we ensure that each user connects to our server with a persistent socket connection to maintain optimal connection speeds. Finally, we use C++ in certain performance-demanding features to ensure the best possible performance for our users. These measures allow us to efficiently handle the complex demands of our work and provide our users with a seamless and speedy experience.
2. Ensure the system stability and redundancy
Stability and disaster recovery are among our top priorities when designing the system architecture from scratch. To ensure maximum system stability and contingencies are handled properly, WiderWorld have taken a few approaches. Firstly, we use microservices to create a highly scalable and maintainable architecture that allows the platform to adapt quickly to changing demands. Additionally, we have developed a sophisticated database synchronization methodology for backup purposes, which minimizes data loss in the event of a disaster. Finally, we optimize close-to-real-time database synchronization to minimize performance impacts, ensuring that our systems run smoothly even during high-demand periods. These measures allow us to maintain a robust and reliable system that can easily handle contingencies, providing our clients with the utmost confidence in our sytem.
3. Holistic security measures and passing the HKEX criterias
WiderWorld has implemented several strategies to ensure a comprehensive set of security measures that meet the standards set by HKEX. Firstly, we utilize a dedicated authentication and administration server that assists in verifying user identities, providing an additional layer of security. Additionally, we employ SSL, Oauth2, dedicated socket, DDOS counter measures, including IP whitelists and blacklists, and man-in-the-middle protections to prevent unauthorized access and attacks. Finally, we have adopted Transmission Control Protocol (TCP), which establishes a reliable and persistent connection between servers before transmitting data, further increasing the security and reliability of our systems. By implementing these measures, we can ensure our client's highest level of protection, providing them with the peace of mind they need to trust in our system.
4. Handle complex trading logic, especially for the margin calculation
The trading logic, particularly for margin calculation is quite complex and requires multiple data sources, including marketing price, spread and client's balance. Without hindering performance, we have implemented several strategies. Firstly, we utilize a direct connection to HKEX to receive market data in real-time, allowing the system to make informed decisions quickly. Additionally, we gather market data and user balance data and process it with an optimized mathematical models to ensure accuracy and efficiency. Finally, we have implemented dedicated server groups that handle different types of information and functions as gatekeepers to determine the validity of orders. These measures allow us to efficiently handle complex trading logic, providing our end users with a seamless and speedy trading experience while maintaining high accuracy and reliability.
Renowned Global Beverage Brand's B2B portal and China Localization with WeChat Mini Program
Overview:
As one of the most well-known food and beverage brands in the world, it is crucial to provide a user-friendly yet localized B2B platform to promote their 13 factories across China to their distribution channels. The project was divided into phases: firstly, we revamped their existing enterprise-grade CMS into a B2B portal that the resellers can place orders directly through the portal, secondly enabled social login and developed the WeChat Mini Program for localized frictionless user experience and thirdly enhancing communication and engagement with the distributors & retailers via a series of game campaign & customer engagement initiatives through WeChat Mini Program. Our professional service team has leveraged the Oracle platform to custom made a B2B solution to interact their distribution partners. The entire solution needs to integrate with SAP, AWS, Oracle, etc.
Challenges:
1. Personalize global website content for mainland distributors & retailers
2. Embed the B2B portal to the WeChat Mini Program
3. Boost customer engagement in the China market
1. Personalize global website content for mainland distributors & retailers
Unavoidably there are different sale packages for different distributors & retailers based on their business size & nature. Therefore, our team leverages the CMS to allow different resellers to view personalized product/price once they log in with their account. The cart feature is added to the website, expanding its functionality beyond product display. The marketing team/admin can efficiently manage the content to dynamically show to different resellers/distributors resulting in a better and more personalized customer experience.
2. Embed the B2B portal to tailor-made WeChat Mini Program
Concerning the user behaviors and the ecosystem of WeChat, it is pivotal to build a platform that is able to connect with all distributors and retailers from different provinces. The client already has an official account on WeChat for simple functions, and yet they decided to take a proactive approach to engage their distributors and retailers better. Therefore, distributors and retailers are able to bind their WeChat ID as social login and drive them to the WeChat Mini Program. They can view the content and place orders on the WeChat platform anytime and anywhere, which is not limited to the web version as before.
3. Utilize WeChat marketing for customer engagement
The team has adopted various tailor-made marketing tools to interact with the distributors and retailers, including a lucky draw and questionnaires. This can create social bonds and access to more customer insights for future marketing strategies. Communication with distributors and retailers can be more effective with the game elements and improve CRM.
Finance transformation with RPA implementation of a leading telecommunication company
Overview:
The finance department plays a vital role in the organization's operations, which is essential to ensuring that it operates efficiently and accurately. With the implementation of RPA, manual tasks and repetitive work can be minimized. Our consultants work closely with the department to streamline the four processes: generating the aging report, processing account payable invoices, bank reconciliation, and account payable settlement. The best practices increased efficiency, and accuracy with decreasing costs, allowing more human talent to be engaged in higher-value tasks.
Major challenges:
1. Optimize the manual and time-consuming tasks
2. Be more responsive to the potential risks
3. Maximize employees' capabilities and enhance job satisfaction
1. Optimize the manual and time-consuming tasks
The finance department takes time to generate the aging report for monitoring the payment status of their customers, identifying potential risks, and prioritize their collection efforts. The aging report required a lot of manpower for data entry, data cleanup and analyzing numbers of accounts. With the RPA practices, the department can reduce the required frequency from once a month to twice a day, significantly improving efficiency and lowering costs. There is a risk of input errors with manual data entry. With the RPA system, some frequently received invoices, such as electronic and water bills, can be verified and input by RPA instead.
2. Be more responsive to the potential risks
The implementation of RPA provides several benefits to the management team. By shortening the report interval, quicker action can be taken in the event of any emerging risks. This allows for a more transparent and holistic view, enabling better informed and timely decisions to be made by the management when needed. For the bank reconciliation, the system will auto-carry the outstanding balances to the next report, which helps the department filter the information in a faster and more organized way. For account receivable management, the automatic report generation provides more insights for the department when considering the collection policies, which helps to reduce the risk of bad debts ultimately.
3. Maximize employees' capabilities and enhance job satisfaction
By automating repetitive and time-consuming tasks, employees are freed up to focus on more strategic and value-adding activities. This shift in workload can lead to increase job satisfaction and sense of commitment as they are able to make more meaningful contribution to the company. From the perspective of human resources planning, employees' capabilities can be maximized and create more value for the company.